Asked Questions

Order Entry

Orders may be placed by customer via: phone, e-mail or website. All orders are subject to acceptance by BPL Source and will be accepted when confirmed in writing with pricing to BPL Source.

Phone: 832-243-1830

Email: [email protected]


Pre-paid Freight guidelines

BPL Source provides pre-paid freight on orders reaching or exceeding the number of cases on a specific P.O. Freight will be sent on a reputable carrier Fedex or UPS unless LTL services are used then best options to ship are considered to choose the appropriate carrier depending on criteria of shipment. Pre-paid freight will include only the costs incurred from pickup at our dock to delivery to the customer’s dock.

Return Policy

All product returns must be authorized in advance by BPL Source for a return authorization number. Unauthorized returns will be refused by BPL Source. Each request for return must be directed to BPL Customer Service Department at (832) 243-1830 or email [email protected] for approval.